Skip to main content

How do I deactivate or remove a user?

You can easily remove employees and view those you've removed from the Team Members section of your Workyard account.

Yesenia Quintana avatar
Written by Yesenia Quintana
Updated yesterday

If a team member no longer needs access to Workyard, you can deactivate their profile. This stops them from logging time or accessing the app, while keeping all past data intact for reporting, billing, or payroll purposes.

Can I Delete a User?

No — Workyard does not allow deleting users.

This is by design to ensure you retain complete records for compliance, audits, job costing, and payroll history. All time card and project data will still be available even after a user is deactivated.


What Happens When a User Is Deactivated?

  • They can’t log in or clock in/out

  • Their time card and job history remains available

  • You will no longer be billed for them after deactivation

  • You can reactivate them at any time


How to Deactivate a User (Web/Desktop)

  1. Go to the Team Members tab on the left-hand menu

  2. Click the name of the user you want to deactivate

  3. Select the red Deactivate button near the top right

  4. Confirm when prompted


How to Deactivate a User (Mobile App)

  1. Open the Workyard app

  2. Tap the Profile Icon in the upper left corner

  3. Tap Manage team under the Team section

  4. Select the user you want to deactivate

  5. Tap the red Deactivate button and confirm

Note: Only Admins can deactivate users from mobile.


How to Reactivate a User

Web/Desktop:

  1. In the Team Members tab, change the filter to filter by Deactivated users (top-left)

  2. Click the deactivated team member’s name

  3. Click Activate

Mobile App:

  1. Tap Profile icon > Team Members

  2. Filter by Deactivated

  3. Tap the user’s name

  4. Tap Reactivate (upper right)


Screenshot Walkthrough

Step 1: Open a Team Member Profile

Step 2: Deactivate the User

Step 3: Reactivate (if needed)


💬 Need Help?

Have questions? Chat with us in-app or email us at support@workyard.com — we’re happy to help!

Did this answer your question?