Overview

This article is intended to provide a list of common errors that may occur when attempting to export time from Workyard to QuickBooks Desktop and how to resolve these.

Common errors are:

If time tracking is not set up for your company in QuickBooks, you will receive the error:

Unable to export time as time tracking has not been enabled in QuickBooks Desktop

In order to resolve this error, take the following action in QuickBooks Desktop:

Navigate to Edit --> Preferences... --> Time & Expenses and make sure that you have selected "Yes"

If time data is not enabled for an employee, you will see this error message next to the employee:

"Use time data to create paychecks" is unchecked in Employee Payroll Info section

In order to resolve this error, navigate to the edit employee section --> Payroll Info and make sure that "use time data to create paychecks" is checked