Below are a list of the most common Android manufacturers where the battery settings impacts Workyard's ability to run location and mileage tracking while the app is not being actively used.
For each manufacturer there is a guide written on how to configure your phone to ensure the GPS tracking on Workyard continues to run:
Samsung
Instructions for Samsung devices may vary based on the model:
Tap on Apps or Applications
In the top right, tap on the three dots
Tap on Special Access
Tap on Optimize Battery usage
Tap on Not optimized and then choose All Apps
Search for Workyard and select Don't optimize
Tap Done
OR
Find Device maintenance
Tap on Battery then Battery Usage
In the top right hand corner, tap on the three dots
Tap on Optimize Battery usage
Tap on Not optimized and then choose All apps
Search for Workyard and select Don't optimize
Tap Done
OR
1. Go to Settings
2. Find Battery and Device Care
3. Tap on Optimize now to check apps
4. Find Workyard
5. Choose Do not optimize
Motorola
When Motorola devices reach a certain battery level the battery saver mode automatically turns on. Completely turning off battery saver is important to ensure accurate location and mileage tracking.
Go to Settings then Battery
In the top right, tap on the menu
Tap on Battery optimization
Tap on Not optimized
Choose All Apps
Select Workyard and choose Don’t Optimize
Go back to your phone settings
Choose Battery and Turn Off Battery Saver Mode
Sony
Go Settings then Battery
In the top right, tap on the 3 dots and choose Battery optimization
Tap on Apps, find Workyard
Turn off battery optimization for Workyard
One Plus
Go to Settings, Battery then Battery optimization
Switch to the All apps list
Tap on Workyard & select Don’t optimize
LG
Go to Settings
Tap Battery & power saving
Tap on Battery usage
Tap Ignore optimizations
Turn on to ignore battery optimization for Workyard
Google Pixel
Go to Settings then Apps & notifications
Tap on Advanced
Tap on Special app access
Tap on Battery optimization
Tap on Not optimized and then choose All apps
Search for Workyard and select Don't optimize